Massage Junkees
Affordable Therapeutic Massage

Policies

I appreciate that you chose MASSAGE JUNKEES for your massage and bodywork session.  It is my absolute intention to provide top notch and personal care.  In order to do that, the hour that you scheduled is time set aside for only you.  I’d like to communicate some guidelines and policies in order to provide you an optimum session.
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                                                SEXUAL MISCONDUCT

I have no tolerance for inappropriate behavior and/or gestures or sexually aggressive remarks. Such behavior will result in the immediate termination of the session and client will be liable for full payment of the scheduled appointment. If you are that type of client, I am not your type of therapist so please look elsewhere.
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Please arrive ten minutes, or at least five minutes ahead of your scheduled appointment.  It  allows me a little time to ask specific questions about any health issues, or your specific body needs for that day.  Giving yourself a little bit of extra  time also allows your body and mind to start to transition from an active busy mode, into a more relaxing receiving mode, thereby enhancing your massage experience.  From  the business and therapists’ side, it gives me the full time to actually have my hands on your tissues, keeps my business on schedule, and respects the next client’s scheduled therapy time.

I understand that issues occur.  It helps me a great deal if you call and let me know if you are running late.  I will do my best to accommodate you.

CANCELLATION POLICY:

MASSAGE JUNKEES asks that you respectfully give a 24 hour notice of cancellation.
(413) 642 6457

I charge ½ price for the first missed session and full price for all others after.  Cancelling of an appointment in less then 24 hours or failure to attend a scheduled appointment with the intent on redeeming a gift certificate will result in the forfeiting of that certificate. Recognizing that I do set aside the scheduled time just for you, have other clients to consider and have to maintain a smoothly running business, I do find it necessary to charge for appointments that are repetitively changed on the day of the scheduled appointment. This fee is $25.00.  Clients who have cancelled on me at the last minute or have failed to show up for a scheduled appointment will be asked to guarantee future appointments with a credit card.  Refusal to provide me with the credit card information with result in termination of our relationship.

I do understand that emergencies and illnesses do occur.  If you have a fever, have been in the hospital, have been vomiting or had diarrhea within 24 hours of your scheduled appointment, or it begins a couple of hours prior to your scheduled session, or your children are ill and need you at home, please cancel.  Equally, if there is an ice storm, please do not drive or walk on the ice if you do not have to.  Feel free to call and reschedule your appointment.  There will be no charge for these types of cancellations.

GIFT CERTIFICATES
Refunds will not be issued for the purchase of gift certificates.

                                            Outcalls

 

Outcall Massage Details:

Outcall appointments must be made by telephone by calling me at (413) 642-6457.  If I don't answer it's because I am with another client.  Please leave a message and I will return your call as soon as I possibly can.  OUTCALLS will be performed for established clients only.


Minimum space required to perform table massage is 12ft x 8ft. The massage should take place in a quiet room where your massage will not be interrupted. For your comfort, the temperature should be approximately 72 degrees, if this is not practical, please let me know, and I will bring more blankets.

If you would like music during your outcall massage (highly suggested), please provide a CD player. Although I carry my own music, I welcome you to incorporate your own music.


Outcall Massage Policies

Payment:
All payments will be completed at the time of arrival. I accept Cash & Mastercard , Visa or Discover for outcall massage. 

Travel Fees:
A $2 per mile travel fee may apply if your location is more than 10 miles from my office. I use
MapQuest to determine the exact amount.

Cancellation:
All cancellations must be made with at least 24 hours notice, or a $ 25 service fee will be billed to you.

Professional Massage:
The massage I provide is strictly a therapeutic, non-sexual, massage. The session will be terminated upon any illicit or sexually suggestive remarks or advances.  A refund will not be issued, and further action may be taken.

Tardiness:
Clients have a 10 minute grace period for their massage. Anything beyond 10 minutes will be taken off of the massage's total time. I will wait a total of 20 minutes before leaving the site and the client will be billed the full amount for the service.

Parking fees:
The client is responsible for any parking fees (Usually office or hotel).

Age Limitations:
I do not perform bodywork on anyone under the age of 18. I do have other therapists I can refer to you if you are under the age of 18.

Right to Refuse:
I reserve the right to refuse potential clients for any reason.

I look forward to working with you!

Emily




(413) 642-6457
MassageJunkees@gmail.com